Emotional Intelligence

Learn To See The Gift Within The Conflict

I have a series of questions I regularly ask myself to keep challenging situations in perspective. I call them my "Bullshit Detector...

Cris Gladly

Mar 6, 20191 min read

I saw a spot on meme recently that said: Indeed! The hard truth is that when confronted with our own missteps, mistakes, or straight up...

Cris Gladly

Mar 3, 20191 min read

This video was making the rounds recently and it's worth watching ... ... but I'd like to add extra perspective to it. In the video, we...

Cris Gladly

Feb 27, 20191 min read

It's SO easy to get caught up in the emotional energy in a room. Tensions are high, so we feel tense. People are complaining, so we start...

Cris Gladly

Feb 3, 20191 min read

Don't let temporary frustration or irritation sabotage your communication. (I know, I know, easier said than done! ... I feel you.) But...

Cris Gladly

Jan 29, 20191 min read

I love the Irish proverb: "A good laugh and a long sleep are two of the best cures for anything." It applies well to all situations,...

Cris Gladly

Jan 16, 20191 min read

People complain (I think unfairly) about the younger generation of employees, but I find it is often the “older and wiser” leaders who...

Cris Gladly

Jan 13, 20191 min read

Situations at work can get really AWKWARD sometimes, yes? After a difficult conversation ends -- even when it ends well -- it's natural...

Cris Gladly

Nov 16, 20181 min read

Let's talk about ANGER in the workplace for a minute, shall we? A few thoughts to share: First -- people often think Emotional...

Cris Gladly

Nov 6, 20181 min read