Emotional Intelligence

Cris Gladly

Learn To See The Gift Within The Conflict

I have a series of questions I regularly ask myself to keep challenging situations in perspective. I call them my "Bullshit Detector...

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Cris Gladly

Face It: Even 'Good People' Are A Villain To Somebody

I saw a spot on meme recently that said: Indeed! The hard truth is that when confronted with our own missteps, mistakes, or straight up...

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Cris Gladly

When Communication Breaks Down, Don't Turn On Each Other

This video was making the rounds recently and it's worth watching ... ... but I'd like to add extra perspective to it. In the video, we...

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Cris Gladly

Energy Is Contagious. Be Its Master Or You'll Be At Its Mercy!

It's SO easy to get caught up in the emotional energy in a room. Tensions are high, so we feel tense. People are complaining, so we start...

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Cris Gladly

'Getting Nasty' or 'Being Snarky' Won't Make Your Point Any Clearer

Don't let temporary frustration or irritation sabotage your communication. (I know, I know, easier said than done! ... I feel you.) But...

38 views

Cris Gladly

When Things Get Tense At Work ... Have A Laugh!

I love the Irish proverb: "A good laugh and a long sleep are two of the best cures for anything." It applies well to all situations,...

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Cris Gladly

Why Being Successful At Work Can Make You LESS Brave

People complain (I think unfairly) about the younger generation of employees, but I find it is often the “older and wiser” leaders who...

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Cris Gladly

What To Do AFTER Having A Difficult Conversation At Work

Situations at work can get really AWKWARD sometimes, yes? After a difficult conversation ends -- even when it ends well -- it's natural...

133 views

Cris Gladly

Is Anger Ever Healthy In The Workplace?

Let's talk about ANGER in the workplace for a minute, shall we? A few thoughts to share: First -- people often think Emotional...

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CRIS GLADLY