Cris GladlyFeb 27, 20191 minWhen Communication Breaks Down, Don't Turn On Each OtherThis video was making the rounds recently and it's worth watching ... ... but I'd like to add extra perspective to it. In the video, we...
Cris GladlyJan 29, 20191 min'Getting Nasty' or 'Being Snarky' Won't Make Your Point Any ClearerDon't let temporary frustration or irritation sabotage your communication. (I know, I know, easier said than done! ... I feel you.) But...
Cris GladlyJan 16, 20191 minWhen Things Get Tense At Work ... Have A Laugh! I love the Irish proverb: "A good laugh and a long sleep are two of the best cures for anything." It applies well to all situations,...
Cris GladlyNov 16, 20181 minWhat To Do AFTER Having A Difficult Conversation At WorkSituations at work can get really AWKWARD sometimes, yes? After a difficult conversation ends -- even when it ends well -- it's natural...