CRIS GLADLY

I have a series of questions I regularly ask myself to keep challenging situations in perspective. I call them my "Bullshit Detector Questions" because they ...

It's SO easy to get caught up in the emotional energy in a room. Tensions are high, so we feel tense. People are complaining, so we start complaining. Part o...

People complain (I think unfairly) about the younger generation of employees, but I find it is often the “older and wiser” leaders who can be the most resist...

Situations at work can get really AWKWARD sometimes, yes? After a difficult conversation ends -- even when it ends well -- it's natural to want to get the he...

Let's talk about ANGER in the workplace for a minute, shall we? A few thoughts to share: First -- people often think Emotional Intelligence is the ability to...