Cris GladlyMar 3, 20191 minFace It: Even 'Good People' Are A Villain To SomebodyI saw a spot on meme recently that said: Indeed! The hard truth is that when confronted with our own missteps, mistakes, or straight up...
Cris GladlyFeb 19, 20191 minWhy Empathy Is Often NOT The Best Place To StartI know "empathy" is a trendy topic in people development, but I've made it no secret that I do NOT think empathy or compassion are the...
Cris GladlyFeb 3, 20191 minEnergy Is Contagious. Be Its Master Or You'll Be At Its Mercy!It's SO easy to get caught up in the emotional energy in a room. Tensions are high, so we feel tense. People are complaining, so we start...
Cris GladlyJan 29, 20191 min'Getting Nasty' or 'Being Snarky' Won't Make Your Point Any ClearerDon't let temporary frustration or irritation sabotage your communication. (I know, I know, easier said than done! ... I feel you.) But...