#Communication

Face It: Even 'Good People' Are A Villain To Somebody

I saw a spot on meme recently that said: Indeed! The hard truth is that when confronted with our own missteps, mistakes, or straight up...

Cris Gladly

Mar 3, 20191 min read

I know "empathy" is a trendy topic in people development, but I've made it no secret that I do NOT think empathy or compassion are the...

Cris Gladly

Feb 19, 20191 min read

It's SO easy to get caught up in the emotional energy in a room. Tensions are high, so we feel tense. People are complaining, so we start...

Cris Gladly

Feb 3, 20191 min read

Don't let temporary frustration or irritation sabotage your communication. (I know, I know, easier said than done! ... I feel you.) But...

Cris Gladly

Jan 29, 20191 min read

Situations at work can get really AWKWARD sometimes, yes? After a difficult conversation ends -- even when it ends well -- it's natural...

Cris Gladly

Nov 16, 20181 min read

Let's talk about ANGER in the workplace for a minute, shall we? A few thoughts to share: First -- people often think Emotional...

Cris Gladly

Nov 6, 20181 min read