CRIS GLADLY

I saw a spot on meme recently that said: Indeed! The hard truth is that when confronted with our own missteps, mistakes, or straight up wrong doing, most people instinctively deflect outward (deny, deflect, pass blame, lash out). The 'other person' (colleague, boss, etc.) becomes the immediate villain in our story because it's uncomfortable to take ownership for our own errors in judgement or action. And, in turn, people do the exact same to us. As they say: "People will forg

I know "empathy" is a trendy topic in people development, but I've made it no secret that I do NOT think empathy or compassion are the place to start to improve connection and communication. Why? Because I'm a big believer in being HONEST about our emotions, and the truth is ... there will always be people we like and people we dislike at work. People we connect with, and people we just DON'T. Compassion and empathy are not emotions we can force. We have to honestly 'care' on